Welcome to a deep dive into how Tempo Fornhojden—a popular neighborhood store in Södertälje, Sweden—boosted both sales and customer engagement by using the digital platform Commentsell. Below, the store’s owner shares the most important takeaways from their journey transitioning from traditional marketing methods to a more streamlined, online-driven approach.
Interview with Niklas at Tempo Fornhojden
1. Can you tell us a bit about your store and your role there?
Tempo Fornhojden is located in a residential area where many customers shop several times a week. We serve a diverse customer base from many different countries, so we need to offer a wide range of products to meet everyone’s needs. I’m the store owner, responsible for day-to-day operations as well as the store’s ongoing development.
2. What were the biggest challenges you faced when it came to marketing your store and increasing sales?
Our main challenge is competition. In Sodertalje, there are many stores—both big and small—located close to one another. We needed a solution that would help us stand out without demanding too much of our time.
3. How did you handle bookings or special promotions before you started using Commentsell?
We actually didn’t do any type of reservation-based promotions or offers before this.
4. What made you want to try Commentsell, and what expectations did you have going in?
I knew that offering booked deals could be a powerful way to drive sales, but it’s also time-consuming to manage everything on your own. When I heard about Commentsell, I thought it might be the perfect solution to streamline the process. I honestly didn’t have any specific expectations, since I’d never worked with a booking system before.
5. How was the onboarding process with Commentsell?
It was much easier than I expected! The platform is user-friendly, and the automated booking assistant works flawlessly, handling every step without any issues.
6. How has Commentselling impacted your daily work routine?
It has truly simplified my job. I can generate quick sales without putting in a lot of extra time or effort. It’s become an additional source of income that I simply didn’t have access to before.
7. Can you give an example of a successful bookable campaign you’ve run?
Sure! We ran a promotion on tomato paste at about 10 SEK (roughly $1) per unit, and it was a huge hit. Within just four hours, we received 500 bookings. It’s amazing how quickly customers respond when the offer is right.
8. Has Commentselling influenced your overall sales and customer engagement?
Absolutely. Our customers—both loyal regulars and new faces—learned a whole new way to access our deals through bookings. We’ve noticed that when customers come in to pick up their booked items, they often buy more while they’re here. Everyone’s been really positive, as they get access to great promotions they might otherwise have missed.
9. What possibilities do you see for the future with bookable discounts? Is there anything you’re looking forward to trying next?
I’m excited about reaching even more new customers so they can take advantage of our best deals.
10. What would you say to other retailers who are thinking about using bookable discounts? Is there anything you wish you’d known beforehand?
Just try it! Whether you’re completely new to booking-based promotions or you’ve dabbled before, Commentsell saves you time and simplifies the entire process. One tip: take advantage of Facebook notifications to gather subscribers who can stay updated on your latest deals!
Ready to Grow Your Store’s Sales?
Commentsell has helped Tempo Fornhojden streamline their efforts and boost both sales and customer engagement. If you’re looking to elevate your retail business, check out Commentsell and discover how it can help you create successful, time-saving promotions tailored to your customers’ needs. Read more here.
